Thank you very much for doing the class last night. It went very well and helped round out the course content with a real live demonstration of how diagnostic tools can be very beneficial. Also, it was good to meet a fellow "I" and to experience how you interface with groups. By the way, you got some additional excellent feedback from the students in the final course evaluation. Your session was mentioned by a couple of students as one of the high points of the course.

I just want to reiterate that it was a great experience working with you. You were able to get me to think about some situations from a much different perspective than I had in the past. Thanks again! You were great!!!

Thank you for the insight I have gained from attending the last two sessions. I know I am benefiting tremendously both professionally and personally by participating in this program. I am also grateful for the opportunity to work with you. You are such a natural at what you do…not only a great teacher but a wonderful person to be around as well. The UniTel group has also expressed how much fun you make the sessions and what a great speaker you are.

Your classes were very educational and informative. I use what I learned on a daily basis at work, as well as in my personal life. Again, thank you!

Your session was very uplifting and enlightening for me…I haven’t stopped talking about all the things I know about myself that I never knew I knew!

Thanks you so much for EVERYTHING! I have benefited so much from the last four sessions with you. You are a very inspirational person. I am so grateful for this training and for the opportunity to work with you. I sincerely hope that you will be able to join us for the last session. Everyone here at UniTel thinks you are the greatest. I thank you for your insight, wisdom, and humor.

I just wanted to say thanks for our last session. I learned a lot about myself during each session but the last one was the most impacting. So basically, I just wanted to say thanks. This program, I’m sure, will help us all do our jobs better.

Just thought I would share, as I thought you would be proud: I finally told my boss how I was feeling and explained my need for recognition. He actually apologized and told me he would work on it. We talked about almost everything in our last session…with positive results. I am so glad I faced my demons.

Nancy, you are a very special person, gifted at listening and applying your unique experience, knowledge and wisdom to help others make subtle changes with dramatic positive impact.

At first I was extremely skeptical that Nancy would be able to accurately depict the behaviors of our team members. However, it didn't take me long to become a believer. She was able to accurately assess the strengths and weaknesses of our staff which allowed us to place each of them in roles that would benefit our organization; each employee; and most importantly our clients.

I’d like to share how one of your profiles was proved to be more effective than a headhunter who sent a General Manager to a client touting a “perfect fit.” My company was called in to evaluate the operation several months after the hiring of the GM. The GM’s shortcomings were quickly realized and a profile was completed to substantiate the misfit. The GM was reassigned and the headhunter refunded the $7,000 fee based on the strength of the profile. The headhunter was so impressed by the system that he inquired about using it in his service. If you visit our website, you will see that iNsights profiles are part of the services offered to my clients.

As part of the work we did to create a Production Manager benchmark, we had to come up with Key Accountabilities for the job. This exercise was very enlightening. I got to see how my current Production Managers view the job…and there were some interesting differences. It helped us all to understand the position better.

Given our previous experience of hiring against the information in one of your benchmarks, I’ve now instructed our VP of Sales to pay more than the usual attention to the data we discover in this process. If we had followed that before, we could have saved ourselves six months of frustration, lost productivity and thousands of dollars.

We did indeed offer the supervisor position to the employee we assessed last month and she is doing a great job. She's also much happier in this new position...it's a much better fit for her. Not only has she commented on this, but many other co-workers have even passed along great compliments. So...you could say it's going very well! We really appreciate your insight and help in making this decision. Thanks again for your help.

A letter from a past client:
Just talked with Steve. His comments about the Leadership Training (most recent session as of yesterday)… “Once again, you have come up with training that really adds value for me.” He’s genuinely enthusiastic about it. And it could make a huge difference in his personal success. Please give my compliments to Nancy.