The DISC styles at Starbucks

In my consulting business ( I utilize a behavioral tool called DISC.  It breaks behavior down into four types – Dominance, Influence, Steadiness and Compliance.  People have a combination of all four types in the behavioral style but usually one or two are predominant. The next time you’re in a Starbucks or your local coffee […]

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To tip at Starbucks or not to tip, that is the question

This week I’m dealing with a personal dilemma. Compared to what a lot people deal with on a daily basis (especially the recent tragedy in Japan), I realize whether to tip or not to tip at the Starbucks counter is not a real big problem. But since I do my work at Starbucks almost daily, […]

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