February 3, 2005

To Whom It May Concern:

For the past three years Nancy Roberts has provided us with a variety of services to improve our effectiveness as leaders. From pre-employment assessments to executive coaching services, she has given us great insight (the name of her company) into the importance of understanding human behavior.

Some of the clearly identifiable benefits include:

• Improvements in selection decision
• Identification of opportunities to improve communication between staff members
• Emphasis on measurable results
• Assistance with Succession Planning and delegation of executive responsibilities
• Objective sounding board for managers and supervisors
• Training resource

Nancy has become a valuable member of our executive staff. We really value her input.

Best regards,

David Gross
President

12071 Seaway Rd Gulfport, Ms. 39532 228-896-4480 davidg@gclaundry.com