So think about the last time you were upset about something. Then ask yourself these questions: 1) What happened? 2) What are the facts? (what could be seen and heard by others, verifiable facts, observable behaviors = he took the last biscuit is a fact; he is selfish is not) 3) What am I adding […]
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Years ago, I took several courses through a well known self development company. I was very impressed with the facilitators of the seminars – especially how they handled people who became upset or angry during a process. They never got triggered or upset themselves. Even when people personally attacked them, they remained calm, present, almost […]
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